This time around, we’ve caught up with our customer Janet, to hear more about her dog, and what led to her having to make a claim. Background Our dog is called Bryn; he’s 4 years old and he’s a Border Collie. We’ve had dogs before and we always have this type of dog, to us […]

This time around, we’ve caught up with our customer Vily, to hear more about her dog, and what led to her having to make a claim. Background My dog is called Maggie, and she is a golden retriever, which, in my opinion, are the best. I only had family dogs before; this is my first […]

When it comes to pet ownership, knowing which breed of dog to get can be tricky as there’s a lot to consider. Do you live alone, or have you got a family? Do you have any other pets? How much time do you have to take them for walks? Those and the expenses that come […]

Caring for our pets is a rewarding and joyous job as a pet parent. Having a dog, in particular, is a good reason to get out and about which is good for our mental health as well as theirs. That’s why, when they get poorly, it can be a worrying time. Here, we caught up […]

Background When growing up and until I moved out of home, we had a family cat, but Ethel is the first cat/pet of my own. I got her a year after I moved into my first home. Ethel is extremely loving and loyal; she is like my shadow. It’s no exaggeration to say that whenever […]

One of the things that has stood out during the time the UK spent in and out of lockdown, was how pet ownership rose during the pandemic – with an extra 3.2 million households across the UK buying a pet from March 2020 to March 2021. Puppy demand increased the average cost of buying a […]

We’re still in the depths of winter and that often means we’re still in the depths of cold season, and while a cold isn’t serious, it can still be irritating when you get one and make you feel quite rough. A cold is a fact of life for us humans, but what about our canine […]

Welcoming a dog into our lives is a very special occasion, whether they’re a puppy or a dog that’s being re-homed, they’re soon part of the family – often referred to as our ‘fur-babies.’ We know their time with us is precious and an unfortunate truth is that their lives are shorter than us humans, […]

Naturally, in our line of work, we often hear from our customers when things go wrong; whether that’s a pet that has had an accident or one that’s become unwell and needs urgent veterinary care. Whatever the reason, our team of insurance specialists are on hand to guide you through the process of making a […]

In several households across the UK, a resident expert in mischief making can often be found. They go by many names including, the sock thief, the countertop snaffler, the destroyer of household furnishings, and the tissue shredder, but whatever they go by in your home our research can reveal that you are absolutely not alone. […]