What are cookies?
Cookies are small text files placed on your computer by websites. They are used to provide information which helps in many ways, such as helping us to analyse how our customers interact with our sites. This in turn helps us to make improvements.
Cookies do not hold any information that can be used to discover the identity of the user. A cookie is a small piece of information which is sent to your browser and stored on your computer's hard drive. Cookies do not damage your computer.
What cookies do we use?
The types of cookie we use on our website are:
- Session cookies and tracking cookies that are deleted after each visit; and
- First and Third party cookies (DoubleClick, Marketing, Google Analytics, New Relic, Facebook, Olark Chat) that are used by our approved business partners.
What do these cookies do?
Session cookies help you to carry out some essential functions on our sites, such as maintaining details of a transaction. They also help by minimising the need to transfer information across the internet. They are not stored on your computer and they expire when you terminate your browser session.
Tracking cookies enable us to recognise repeat visitors to the site. By monitoring this information we're able to make improvements to our sites.
DoubleClick cookies are provided by our online advertising supplier to serve our Internet adverts on other sites.
Marketing and Facebook cookies help us tailor the advertisements you see on third party sites by understanding what interests you on our sites, such as the pages you view.
Google Analytics is a web service provided by Google enabling us to recognise repeat visitors to the site. By matching an anonymous, randomly generated identifier, we're able to record specific browsing information such as how you arrive at the site, the pages you view and the path you take through the site. By monitoring this information we're able to make improvements to our sites.
Olark Chat to identify user visits. We use Olark Chat to offer live support chat functionality to our clients and website visitors.
New Relic to provide us with information about the performance of this site. With this information we can make changes to make the site perform more efficiently.
How can you accept cookies?
How can you block cookies?
You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not. You can block any cookies through your browser settings. For more information about how to disable cookies in your browser please visit the All About Cookies web site - www.allaboutcookies.org.