Has Spending More Time With Your Pet During Lockdown Been Positive For You And Your Pet?

We at The Insurance Emporium recently surveyed* 1000 pet owners who were newly working from home during the COVID-19 lockdown to see if the stereotypes of cats being aloof and friendly dogs were true.  Did cats resent sharing their space with their owner being around the house a lot more, whilst dogs were living their […]


Maintaining Business as Usual During Lockdown As if By Magic – How Did We Do It?

With a workforce of around 150, you may wonder how we at The Insurance Emporium managed our seamless transition from being a York-based call centre to having our team working efficiently from home during lockdown, mostly scattered across Yorkshire.  As you might imagine, this transition took more than just a bit of fairy dust and […]


How Many People in Our Pre-Lockdown Music Festival Survey Thought Glastonbury Would Be Postponed in 2020?

Scenes like this one from Glastonbury Festival in pre-lockdown times may seem like a distant memory to us now, with so many unexpected changes having taken place in recent months since COVID-19’s arrival.  We asked almost 1,500 people in our independent music festival survey*, carried out just days before lockdown, whether they had serious concerns […]


Working With Medical Detection Dogs Charity

At The Insurance Emporium, for several years now, we have provided the pioneering Medical Detection Dogs charity’s insurance cover for their amazing sniffer dogs. These dogs are trained up to detect cancers and other diseases, while also working as Assistance dogs supporting people with life-threatening health conditions such as diabetes, alerting them to potential health […]


The Insurance Emporium, Winners at the Moneyfacts Consumer Awards 2020!

At The Insurance Emporium, we’ve been getting off to a flying start this year with our recent success at the Moneyfacts Consumer Awards 2020 in January! We’re delighted to announce that we won the award for Pet Insurance Provider of the Year and were also Highly Commended for Best Claims Service. Read on to find […]


Take a Look at our New Facilities

Here at The Insurance Emporium, our offices are getting an exciting makeover! The first stage involved the creation of extended facilities, including a new kitchen, a gym and breakout zones to cater for our wonderful and ever-expanding team. Recently, we celebrated the grand opening, and we’re thrilled to be able to let you take a […]


WIN £1,000! VOTE FOR US IN THE MONEYFACTS CONSUMER AWARDS 2020!

We’ve got some really exciting news to share! The Insurance Emporium has been nominated for Pet Insurance Provider of the Year at the Moneyfacts Consumer Awards 2020! Winners are chosen by consumers, and this year Moneyfacts are offering three people the chance to win £1,000*! To be in with a chance to win, all you […]


WE’RE CUTTING THE JARGON!

Here at The Insurance Emporium, we’re always working to make sure insuring your passions is as stress-free as possible! One way we try to do this is by keeping the language we use simple and easy to follow. That’s why we’re changing a key word we use every day, from policy documents to speaking to […]


SCREAM IF YOU WANT TO GO FASTER! OUR MICKLEGATE RUN SOAPBOX CHALLENGE!

Here at The Insurance Emporium, when we’re not busy providing cover for your passions, we love to get out on our own adventures! This year, for the second August bank holiday in a row, Mr. Benn could be seen hurtling down a hill for the Micklegate Run Soapbox Challenge in York! With around 40 teams […]


WE’VE BEEN NAMED BEST DIRECT PET INSURANCE PROVIDER!

We attended yet another glitzy awards ceremony recently, this time for the YourMoney.com awards 2019! We’re ecstatic to announce that we were named  winners of the Award for Best Direct Pet Insurance Provider! It’s fantastic to see all of our hard work getting recognised again, and we’re over the moon with this latest accolade. Read […]