Take a look at the wide range of great products we offer and get protection for the things in life you love!
Everything you need to manage your account, all in one place. Making changes to your account needn’t be a hassle!
Our wonderful team are only too happy to help. Whatever you need, just get in contact and we’ll get you sorted!
First things first, we appreciate the fact that you being on our claims page means it is quite likely that something has gone awry. If that is the case, we hope you are OK and that whatever has happened is not too bad. We will strive to do all that we can to help the situation.
That's it, you will be contacted within 2 working days (this does not include weekends) to acknowledge receipt of your claim. Once we have received your form and all relevant documentation to support your claim, we aim to assess your claim in a prompt and timely manner. If all of the supporting documentation is not submitted this will delay your claim.
If your claim is successful, payment will be issued by BACS transfer. The policy excess and items that are not covered by the policy will be deducted from the settlement. If we do not hold BACS details settlement will be issued by cheque. Please be advised that if a payment is issued by cheque this may take longer.
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A lunar monthly policy runs for, and premiums are collected on, equal periods of 28 days. This type of policy renews every 28 days.
Runs for 365 days from the commencement date and time shown on Your policy schedule; automatically renews annually.