Can I add or make changes to my policy at any time?

How and when will I receive my policy review documents?

Can I request an additional copy of my policy documents?

Can I access my policy online?

Do I need to contact you to renew my policy?

What measures does The Insurance Emporium take to prevent fraud?

When do I need to send payment for my renewal?

Will I receive a multi-policy discount?

What is a lunar monthly policy?

What is The Insurance Emporium address?

I want to make a complaint, how do I do this?

Who are you regulated by?

What are your opening hours?

In what circumstances can the name of a policy holder be changed?

Who is eligible to take out a policy?

Who is able to contact you to discuss my policy?

Do you have any testimonials I can read?

What is IPT and how much is it?

Do I need to give any notice to cancel my policy?

How will The Insurance Emporium protect my data?

When will my first payment/Direct Debit be taken?

How do I know if my cover has been accepted?

How do your Optional Benefits work?

How long does it take to settle a claim?

What should I do if I need to make a claim?

What happens when I notify you of a potential claim?

Where can I get a claim form on your website?

What is a policy excess?

Is there a timescale in which to submit a claim?

What should I do if anything happens that could result in a third party claim against me?

Is wear and tear covered on any of your policies?

Who should complete the claim form?