How do I redeem my promo code discount?
Enter the promo code at checkout or let our team know over the phone and the discount will be applied to the final premium.
Are there any age limits for the driver towing the hire trailer?
No, there are no age limits. However, the driver must have a valid driving licence. They must follow the conditions of their driving licence, follow any towing laws that apply to the country they are driving in and ensure that the towing vehicle complies with the manufacturers recommendations. Please note that any person classed as an inexperienced driver will be subject to a double excess. An inexperienced driver would be someone within 1 year of first ownership or usage.
What is the maximum value that a horse hire trailer can be insured for?
The value of the hire trailer must not exceed £10,000.
Will you cover the hire trailer if it is used by someone else?
The policy will only cover the policy holder to use the trailer.
What does public liability cover me for?
Public Liability provides cover for your legal liability to others for compensation and costs caused by or through your ownership or use of your trailer.
What should I do if anything happens that could result in a third party claim against me?
Most importantly you should not admit any responsibility, agree to pay a claim or negotiate with any other person after any incident. You should contact your insurance company and allow them to take charge of your claim. You must send them any form of writ, summons or legal documents you receive and allow them to act and reply on your behalf.
What is the excess on the Hire Trailer policy?
An excess applies to claims under the following sections of cover:
- Fire and Theft: £85
- Accidental Damage: £85
- Public Liability: £250
How do I protect the hire trailer from theft?
The policy states that a Proprietary Wheelclamp (high security integral lock projecting into the recessed well on the inside of the wheel) must be used when the trailer is (a) not in use or (b) in use but unattended.
Will you want to see the hire trailer after an accident?
We may decide to appoint an independent assessor to inspect the trailer in consideration of your claim.
What do I have to do if the Hire Trailer is stolen?
You must tell the police immediately upon discovery and preferably within the first 24 hours. You must and obtain a crime reference number. Once you have done this, the crime reference number and details will need to be passed to us as the insurance company. You must do everything you can, within reason, to recover your hire trailer.
Am I covered for business use of the horse hire trailer?
No, the policy only covers the trailer for social, domestic or pleasure purposes only and for the sole purpose of transporting horses.
Can I take the hire trailer abroad?
Yes, if you have elected to include European Use. This geographically extends cover provided in the sections for Fire & Theft and Accidental Damage (if chosen) to the continent of Europe and also includes sea crossings. This European Use Optional Benefit is only available where the length of hire period is up to 6 months.