Are there any restrictions as to where my static caravan can be sited?
Your holiday caravan must be kept on a site that is licensed and which is supervised by the site owner, his/her agent, full time warden or other employee who is permanently on site.
Do you offer 'New for Old' cover?
Dependent on the cover level chosen we offer 'New for Old' cover anywhere from 4 years up to 15 years from the date of manufacture.
What are the security requirements on your static caravan?
Full details are provided within our static caravan insurance Security Requirements within our policy wording.
What additional equipment can I insure?
We will insure any non-standard fixtures, fittings and accessories added since manufacture including air conditioning units, aerials, awnings, batteries, fire extinguishers, gas bottles, generators, refrigerators, satellite dishes, security devices, solar panels, water carriers and any other ancillary equipment related to the use of your caravan.
What additional contents can I insure?
We will insure household goods and personal belongings, owned by you or a member of your family, that are in your caravan. Please refer to our policy wording and the question below for items we do not insure.
What additional contents can I not insure?
Any items used solely or partly for business, profession or trade purposes and articles made from precious metals, bicycles, binoculars, books, business tools, cameras, car accessories, cash, cheques, credit cards or the like, clocks, collections of any kind, computers and ancillary or associated equipment, documents, fishing equipment, furs, gaming consoles, gemstones, gold, golfing equipment, guns and any other associated equipment, hearing aids, instruments, jewellery, mobile phones, Motability scooters, personal media including CDs, DVDs and MP3s, photographic or audio-visual equipment and accessories, pictures or works of art, securities, silver, software, spectacles or contact lenses, sports equipment, watches or watercraft.
What age will you insure my static caravan up to?
Up to the age of 25 years from the date of manufacture.
Will you insure my static caravan if I let a friend use it?
We offer cover for up to 2 friends to use the static caravan in the UK for social, domestic and pleasure purposes as long as they are over 25 years old.
Will you insure my static caravan if I let a family member use it?
We offer cover for up to 3 family members to use the static caravan for social, domestic and pleasure purposes.
Will my policy cover me if I use my static caravan as a permanent address?
No. Your policy will not cover you if your caravan is being used as a permanent living accommodation or home address, or as accommodation for periods longer than 90 consecutive days.
Does the insurance cover the costs of temporary accommodation?
Yes, if your static caravan is rendered uninhabitable for more than 24 hours by any insured event specified in the policy, temporary accommodation up to £150 per day (for a maximum of 15 days) is provided depending on the level of cover chosen.
Is my freezer food covered?
Yes, if there is loss or damage to food that is kept in a domestic deep freeze cabinet in the static caravan and is caused by a rise or fall in temperature, we will pay up to £400 (depending on level of cover chosen).
What happens if I need to unexpectedly remove my static caravan due to a disaster on site?
If your static caravan is rendered uninhabitable for more than 24 hours by any of the insured event, we will cover any reasonable costs for disconnecting, removing, re-delivery and re-connection of your caravan up to £1,750 depending on the cover level you have chosen.
What are Optional Benefits and do they apply to my caravan insurance?
Optional Benefits are sections of cover that you can select if you wish to.
Optional Benefits applicable to static caravan insurance are:
- Special Occasions
- Emergency Services Damage
- Sports Equipment
- Gadget Cover
- Dog Emergencies
- Premium Waiver
- Legal Helpline