This time around, we’ve caught up with our customer Colin, to hear more about his dog, Gus, and what led to him having to make a claim. Background: We’ve had dogs and cats before. However, we didn’t have a dog in the run up to my retirement and knowing I would want one for when […]

This time around, we’ve caught up with our customer Graham, to hear more about his dog, Lulu, and what led to him having to make a claim. Background: Before Lulu, we had two Irish Terriers and a cat before that. When it came to choosing Lulu, we were looking for an intelligent, good natured and […]

Getting a dog is a big decision, one full of cuddles, companionship – and unexpected costs. While most pooch parents will budget for food, toys and check-ups, few might consider how expensive it could be if their dog gets sick or injured. The ABI recently reported that in 2024, a record £1.23 billion was paid […]

Here, we caught up with Sharon to hear about her dog, Vinnie, and what led to her making a claim. Background: My dog is called Vinnie and he’s a French Bulldog. We’ve owned dogs for over 30 years, Dalmatians, Great Danes, lots of different breeds, but now we’ve got a run of smaller dogs. Vinnie […]

This time around, we’ve caught up with our customer Janet, to hear more about her dog, and what led to her having to make a claim. Background Our dog is called Bryn; he’s 4 years old and he’s a Border Collie. We’ve had dogs before and we always have this type of dog, to us […]

This time around, we’ve caught up with our customer Vily, to hear more about her dog, and what led to her having to make a claim. Background My dog is called Maggie, and she is a golden retriever, which, in my opinion, are the best. I only had family dogs before; this is my first […]

When it comes to pet ownership, knowing which breed of dog to get can be tricky as there’s a lot to consider. Do you live alone, or have you got a family? Do you have any other pets? How much time do you have to take them for walks? Those and the expenses that come […]

Caring for our pets is a rewarding and joyous job as a pet parent. Having a dog, in particular, is a good reason to get out and about which is good for our mental health as well as theirs. That’s why, when they get poorly, it can be a worrying time. Here, we caught up […]

Welcoming a dog into our lives is a very special occasion, whether they’re a puppy or a dog that’s being re-homed, they’re soon part of the family – often referred to as our ‘fur-babies.’ We know their time with us is precious and an unfortunate truth is that their lives are shorter than us humans, […]

Naturally, in our line of work, we often hear from our customers when things go wrong; whether that’s a pet that has had an accident or one that’s become unwell and needs urgent veterinary care. Whatever the reason, our team of insurance specialists are on hand to guide you through the process of making a […]