Your Story – Joanne & Meg, Cat Insurance

This time around, we’ve caught up with our customer Joanne, to hear more about her cat, Meg, and what led to her having to make a claim. Background: I’ve always had at least one cat covering nearly 50 years. Meg was from a rescue centre. I had lost my previous cat not long before; she […]
Your Story – Catherine & Crispen, Horse Insurance

This time around, we’ve caught up with our customer Catherine, to hear more about her horse, Crispen, and what led to her having to make a claim. Background My horse is called Crispen and he’s a 15-year-old Dutch Warmblood Cross. We’ve had him for just over two years now. I don’t ride anymore, I used […]
Your Story – Vily & Maggie, Dog Insurance

This time around, we’ve caught up with our customer Vily, to hear more about her dog, and what led to her having to make a claim. Background My dog is called Maggie, and she is a golden retriever, which, in my opinion, are the best. I only had family dogs before; this is my first […]
Your Story – Karen & Sweep, Dog Insurance

When it comes to pet ownership, knowing which breed of dog to get can be tricky as there’s a lot to consider. Do you live alone, or have you got a family? Do you have any other pets? How much time do you have to take them for walks? Those and the expenses that come […]
Your Story – Geoff & Franco, Horse Insurance

Our customer, Geoff, talks us through his recent experience with The Insurance Emporium when he had to make a claim. Background Geoff told us all about his wife’s horse, Franco, who up until recently was used for riding. Geoff’s wife describes Franco as “such a gentleman. He’s lovely and a handsome boy. He’s just like […]
Your Story – Peter & Millie, Dog Insurance

Caring for our pets is a rewarding and joyous job as a pet parent. Having a dog, in particular, is a good reason to get out and about which is good for our mental health as well as theirs. That’s why, when they get poorly, it can be a worrying time. Here, we caught up […]
Your Story – Celia & Ethel, Cat Insurance

Background When growing up and until I moved out of home, we had a family cat, but Ethel is the first cat/pet of my own. I got her a year after I moved into my first home. Ethel is extremely loving and loyal; she is like my shadow. It’s no exaggeration to say that whenever […]
Your Story – Nicola & Family, Wedding Insurance

Getting married is meant to be one of the happiest days of your life. However, there’s a lot of details to plan and sometimes, unexpectantly it doesn’t go as planned. Here, we caught up with mother of the bride, Nicola, to talk about her experience. As with many mothers of the bride, Nicola has been […]
Your Story – Sam & Bubble and Squeak

We love catching up with our customers to hear more about their pets, unsurprisingly they always speak so fondly of what they mean to them. In this instance, we caught up with Sam, who is the proud owner of Bubble and Squeak who are female moggies or as she called them ‘my fur babies’, to […]
Your Story – Sue & Candy, a Beagle Cross

Like us, one minute our pets are fit and healthy, the next they could be involved in an accident or become ill and our world is turned upside down. After our customer, Sue’s, dog Candy, a 9-year-old Beagle Cross, became unexpectedly ill she was left anxious and stressed. We recently caught up with her to […]