This time around, we’ve caught up with our customer Vily, to hear more about her dog, and what led to her having to make a claim. Background My dog is called Maggie, and she is a golden retriever, which, in my opinion, are the best. I only had family dogs before; this is my first […]

When it comes to pet ownership, knowing which breed of dog to get can be tricky as there’s a lot to consider. Do you live alone, or have you got a family? Do you have any other pets? How much time do you have to take them for walks? Those and the expenses that come […]

Our customer, Geoff, talks us through his recent experience with The Insurance Emporium when he had to make a claim. Background Geoff told us all about his wife’s horse, Franco, who up until recently was used for riding. Geoff’s wife describes Franco as “such a gentleman. He’s lovely and a handsome boy. He’s just like […]

Caring for our pets is a rewarding and joyous job as a pet parent. Having a dog, in particular, is a good reason to get out and about which is good for our mental health as well as theirs. That’s why, when they get poorly, it can be a worrying time. Here, we caught up […]

Background When growing up and until I moved out of home, we had a family cat, but Ethel is the first cat/pet of my own. I got her a year after I moved into my first home. Ethel is extremely loving and loyal; she is like my shadow. It’s no exaggeration to say that whenever […]

Getting married is meant to be one of the happiest days of your life. However, there’s a lot of details to plan and sometimes, unexpectantly it doesn’t go as planned. Here, we caught up with mother of the bride, Nicola, to talk about her experience. As with many mothers of the bride, Nicola has been […]

We love catching up with our customers to hear more about their pets, unsurprisingly they always speak so fondly of what they mean to them. In this instance, we caught up with Sam, who is the proud owner of Bubble and Squeak who are female moggies or as she called them ‘my fur babies’, to […]

Like us, one minute our pets are fit and healthy, the next they could be involved in an accident or become ill and our world is turned upside down. After our customer, Sue’s, dog Candy, a 9-year-old Beagle Cross, became unexpectedly ill she was left anxious and stressed. We recently caught up with her to […]

The bond that we have with our beloved pets is so special and unique from owner to owner. When they become ill or injured it can be a very worrying time, not just the unknown of how poorly your pet could be but also the potential costs associated with making them better again. Here at […]

Having a hobby or passion doesn’t just have to be for when we’re young, and that includes horse riding, which can be a skill picked up later in life (see our blog on taking up horse riding in later life). We recently caught up with our customer Sally who, after 20 years of not riding, […]