Background When growing up and until I moved out of home, we had a family cat, but Ethel is the first cat/pet of my own. I got her a year after I moved into my first home. Ethel is extremely loving and loyal; she is like my shadow. It’s no exaggeration to say that whenever […]

We’re still in the depths of winter and that often means we’re still in the depths of cold season, and while a cold isn’t serious, it can still be irritating when you get one and make you feel quite rough. A cold is a fact of life for us humans, but what about our canine […]

Welcoming a dog into our lives is a very special occasion, whether they’re a puppy or a dog that’s being re-homed, they’re soon part of the family – often referred to as our ‘fur-babies.’ We know their time with us is precious and an unfortunate truth is that their lives are shorter than us humans, […]

Naturally, in our line of work, we often hear from our customers when things go wrong; whether that’s a pet that has had an accident or one that’s become unwell and needs urgent veterinary care. Whatever the reason, our team of insurance specialists are on hand to guide you through the process of making a […]

In several households across the UK, a resident expert in mischief making can often be found. They go by many names including, the sock thief, the countertop snaffler, the destroyer of household furnishings, and the tissue shredder, but whatever they go by in your home our research can reveal that you are absolutely not alone. […]

When we think of Autumn, we often think of falling leaves, cosy evenings under a blanket with the candles lit and not forgetting the infamous pumpkin spice latte. It also marks the beginning of events in people’s social calendars, such as Halloween. With pumpkin carving a staple tradition in many households and the rise in […]

It’s the age-old debate among pet owners, who’s the superior species, is it cats or dogs? Along with metaphors such as ‘they fight like cats and dogs’ we’re led to believe that cats and dogs don’t get along, so we need to pick a side. Yet, it’s often a myth that your furry companions can’t […]

We love catching up with our customers to hear more about their pets, unsurprisingly they always speak so fondly of what they mean to them. In this instance, we caught up with Sam, who is the proud owner of Bubble and Squeak who are female moggies or as she called them ‘my fur babies’, to […]

Like us, one minute our pets are fit and healthy, the next they could be involved in an accident or become ill and our world is turned upside down. After our customer, Sue’s, dog Candy, a 9-year-old Beagle Cross, became unexpectedly ill she was left anxious and stressed. We recently caught up with her to […]

The journey to pet ownership is different with each and every family, from deciding to have a puppy, to rehoming a dog through adoption. We don’t always know our pet’s history, however when we do, it can spark an even bigger bond between us, the owner, and them. As one example, we spoke to our […]