Accepting the YourMoney.com award for Best Direct Pet Insurance Provider!

We attended yet another glitzy awards ceremony recently, this time for the YourMoney.com awards 2019! We’re ecstatic to announce that we were named  winners of the Award for Best Direct Pet Insurance Provider! It’s fantastic to see all of our hard work getting recognised again, and we’re over the moon with this latest accolade. Read on to find out more about the awards, the process, and our trip to London for the event!

Who are YourMoney.com?

YourMoney.com was one of the first UK websites to provide comprehensive information on all aspects of finance, from insurance to investment. Their objective is to educate, inspire and help consumers to make informed financial decisions. The YourMoney.com awards were set up to recognise the national organisations offering the best products and services to consumers

The awards process

Shortlisted for their competitive product prices and structures, candidates for the awards are judged by a panel of mystery shoppers on a variety of criteria. The Insurance Emporium ‘mystery shop’ was carried out with our Customer Contact team, who, we’re proud to say, were recognised as providing the best quality overall!

Fantastic recognition

We’ve been working really hard here at The Insurance Emporium, to ensure we deliver the best possible service. Part of our mission has been to make every step of the customer journey, from quotes to claims, simple and stress-free. For YourMoney.com to recognise the excellence of our service and our team has helped us know that we’re heading in the right direction! 

The big event

Staff members from The Insurance Emporium travelled down to London for the awards event at the Merchant Taylors’ Hall. The evening was hosted by Jo Faith, editor of YourMoney.com, with entertainment from the Globe Girls. It was a great chance to not only celebrate our success, but to also get to know other winners from all across the UK’s financial services sector!

Our work doesn’t stop here! We’ll be continuing to do all we can to improve the service we give our customers, their furry friends, and all their other passions! If you’d like to find out more about our policies, from pet to wedding and horse to caravan, visit The Insurance Emporium today!

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