At The Insurance Emporium, we love sharing good news! We are dedicated to helping our customers enjoy all of life’s adventures without worrying about what should happen if things don’t quite go to plan. We are constantly striving to improve, so that we are able to offer visitors to the Emporium the best possible level of service. That’s why we’re delighted to announce that The Insurance Emporium, as part of The Equine and Livestock Insurance Company Limited, has won a Feefo Gold Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, rated by real customers.

Created by Feefo, Trusted Service is awarded to businesses that use Feefo to collect genuine ratings and reviews. A badge of honour, this accreditation remains unique as all the awards are based purely on the interactions with verified customers. This feedback has been collated by the Feefo review platform, with the accolades being awarded based upon performance.

Francis Martin, Chief Executive Officer of The Equine and Livestock Insurance Company Limited, had this to say: “Obviously we’re thrilled to receive this award from Feefo. It’s fantastic to have recognition of what we set out to do here. We want to help our customers to protect their passions and the accolade certainly indicates that we are achieving that. I’d like to thank all of our superb team members but also our wonderful customers for contributing the feedback that led to this award. ”

The Feefo Gold Service award is highly-prized amongst businesses, making it even more of an accomplishment for the Emporium, and Feefo themselves acknowledged the difference it makes.

“We would like to offer our congratulations to all the winners of this year’s Feefo Trusted Service award. We are so proud that so many businesses are putting customer service first,” said Andrew Mabbutt, CEO at Feefo. “We have been working closely with all our customers to build trust and transparency online, and ultimately helping shoppers buy with confidence and make better decisions.”

Things are certainly moving in the right direction here at The Insurance Emporium, so why not stop by again in the near future and find out how we could help you!

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