Help & FAQs

We’re here for you if you need to speak to us. For a range of ways to contact us and also to see the questions our customers ask us the most, have a look at the list of options and take your pick!

Contacts

Need to speak to one of our friendly team members? They’re only too happy to help, either use the Live Chat option or Request A Callback at a time more convenient for you!

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Customer Reviews

Want to take a look at some genuine, unfiltered customer feedback? Read from a selection of first-hand customer reviews and find out why you should protect your adventure with the Emporium!

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FAQs

At the Emporium, we’re well aware that insurance might not necessarily be the simplest thing to understand. Have a look at our easy-to-read FAQs guide and see if you can find the answer to your question…

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Complaints

At The Insurance Emporium, we want to give you the best service possible. In the event that this isn’t the case, get in touch and we’ll try and get it sorted for you.

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A lunar monthly policy runs for, and premiums are collected on, equal periods of 28 days. This type of policy renews every 28 days.

Runs for 365 days from the commencement date and time shown on Your policy schedule; automatically renews annually.